Frequently Asked Questions (FAQ)
Everything You Need to Know About Our Services
At WebHive Design, we know that choosing the right digital services for your business can be overwhelming. That’s why we’ve put together this comprehensive FAQ section to answer common questions about our web design, development, branding, and marketing services. If you don’t see your question here, feel free to get in touch with us – we’d love to help!
General Questions
We offer a full range of digital services, including WordPress website design, web development, UX design, branding, ecommerce development, SEO, content marketing, social media advertising, and email marketing. We also provide managed WordPress hosting and ongoing maintenance.
Yes! We work with startups, small businesses, and large enterprises. Whether you need a brand-new website or a complete digital strategy, we tailor our solutions to your specific needs.
Simply contact us through our website or email us with your project details. We’ll schedule a consultation to understand your needs, provide recommendations, and outline the next steps.
Pricing varies depending on the complexity of the project and the services required. After discussing your project, we’ll provide a customised quote. We offer flexible pricing to accommodate different budgets.
Yes! We provide WordPress maintenance plans, security updates, performance optimisation, and technical support to ensure your website runs smoothly.
Web Design & Development
The timeline depends on the size and complexity of the project. A standard website typically takes 4–8 weeks, while more complex projects may take longer.
Yes! We build user-friendly websites on WordPress, allowing you to easily update content, add blog posts, and manage pages. We also offer training if needed.
We create bespoke, custom-designed websites tailored to your brand and business goals. We don’t use off-the-shelf templates, ensuring a unique and professional website.
Absolutely! Every website we design is fully responsive, ensuring it looks great and functions seamlessly on all devices, including smartphones and tablets.
Yes! Whether you need a full redesign or just a refresh, we can modernise your website, improve user experience, and enhance functionality.
Branding & Identity
Our branding services include logo design, colour palette selection, typography, brand messaging, brand guidelines, and stationery design.
Yes! We offer rebranding services, helping businesses refresh their visual identity, update their messaging, and reposition their brand in the market.
Digital Marketing
SEO is the process of optimising your website to rank higher in search engine results. It helps increase organic traffic, improve visibility, and attract potential customers.
SEO is a long-term strategy, and results can take 3–6 months, depending on competition and industry. However, we implement best practices to ensure steady growth.
Content marketing involves creating and distributing valuable content (blog posts, articles, videos) to attract and engage your audience. It helps build authority, drive traffic, and improve SEO.
Yes! We create and manage paid ad campaigns on platforms like Facebook, Instagram, LinkedIn, and Twitter to help you reach your target audience and drive conversions.
We work with a wide range of industries, including e-commerce, technology, real estate, healthcare, finance, and more. Our strategies are customised for each client.
Ecommerce Development
Yes! We specialise in WordPress ecommerce development using WooCommerce. We design and develop online stores with secure payment gateways, inventory management, and a seamless shopping experience.
Absolutely! We implement industry-standard security measures, including SSL certificates, secure payment integrations, and regular updates, to protect your online store.
Email Marketing
Email marketing helps businesses nurture leads, build relationships, and increase sales. It’s an effective way to communicate directly with your audience and encourage repeat business.
Email marketing is a digital marketing strategy that involves sending targeted emails to your subscribers. It helps businesses engage with their audience, promote products or services, and build long-term customer relationships.
The frequency depends on your audience and business goals. Generally, a good starting point is once a week or biweekly. However, for promotional campaigns or newsletters, sending emails 2–4 times a month is ideal.
Common types of email marketing campaigns include:
- Welcome Emails – Introduce your brand to new subscribers.
- Promotional Emails – Showcase discounts, offers, or new products.
- Newsletter Emails – Share industry insights, company updates, or blog posts.
- Abandoned Cart Emails – Remind customers to complete their purchases.
- Re-engagement Emails – Reach out to inactive subscribers.